We're frontrunners in Experience Management
Experience Management is one of the hottest topics in business today, and many claim they know everything about it. If you're looking for experts with a strong evidence-based approach, reach out to us. We rely on professional experience and combine it with our extensive academic insights on Experience Management to make Experience Management a success in your organization.
KALEPA bridges the gap
The goal of KALEPA is to inspire and help organizations in analyzing, designing, implementing and embedding Experience Management within their organization, all using academic insights. We help you make Experience Management tangible.
We bridge the gap between dreaming about improved experiences and implementing it within your organization.
We're a KU Leuven Spin-off
Since September 2020, KALEPA is active as a spin-off company from KU Leuven. Not every organization can become a university spin-off. A KU Leuven spin-off company is always a new organization that is founded and uses insights or technology developed at the university. In our case, the major tech transfer was the Customer Experience Canvas, a tool that makes it easy for organizations to understand what needs to be done to succeed in their CX program.
Being a spin-off, we distinguish ourselves from a traditional consultancy by really blending academic insights with years of practical experiences.
Discover our insights, tips and tricks about Experience Management on our blogs.
Yves Van Vaerenbergh
The KALEPIAN way:
When you choose KALEPA, you choose a unique and enticing new flavor in Experience & Engagement Management.
it’s ALWAYS about the people
Eager to improve the Customer Experience of your organization?