Welcome to the KALEPA Academy
Learn all about Experience and Service Management from world-renowned academics and seasoned industry leaders.
NEW: KALEPA SPARKLES
Every month, we fuel your team with academically grounded micro-learnings and exercises, easy to digest and implement.
Empower your company to transform it's customer experience, one Sparkle at a time.
Join one of our live masterclasses!
Want to learn about Customer Experience at your own pace?
Freeing up days in your agenda isn't always easy - we get that! Join our online executive masterclass on Customer Experience Management! We dived into the recording studio and developed online masterclasses just for you. Get everything you need to know about Customer Experience Management, but process it at your own pace.