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KALEPA Academy

We got you covered. Knowledge increases by sharing, not by saving.

Check out our offerings below.

NEW: KALEPA SPARKLES

Every month, we fuel your team with academically grounded micro-learnings and exercises, easy to digest and implement.

Empower your company to transform it's customer experience, one Sparkle at a time. 

✨ DISCOVER SPARKLES »

Join one of our live masterclasses!

Get the big picture on Customer Experience or Customer Service Management in one of our  masterclasses. Or are you just looking for a one-day training or workshop on a specific topic? Then search no further, we have it in store for you.

Want to learn about Customer Experience at your own pace?

Freeing up days in your agenda isn't always easy - we get that! Join our online executive masterclass on Customer Experience Management! We dived into the recording studio and developed online masterclasses just for you. Get everything you need to know about Customer Experience Management, but process it at your own pace.

IN-HOUSE TRAINING AND MASTERCLASSES

Do you want to educate and train your entire team on Customer Experience or Service Management?  No problem! We'd be happy to share with them our evidence-based insights at the location of your choice.

Eager to join one of our customer experience masterclasses?

Description
When
Availability
Masterclass Smarter Customer Service for Better Customer Experience (Aalst)
7/3/2024
6
Executive Masterclass Customer Experience Management (Vilvoorde)
8/3/2024
8
Masterclass Hands-on Customer Experience Management (Aalst)
22/3 & 25/3 2024
5
Masterclass Smarter Customer Service for Better Customer Experience (Vilvoorde)
30/5/2024
6
Masterclass Hands-on Customer Experience Management (Vilvoorde)
3/6 & 4/6 2024
7
Online Executive Customer Experience Masterclass
Recorded masterclass - immediately available.
10

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